Effective Date: 01 May 2026

Welcome to Candid (“we,” “our,” or “us”). These Terms and Conditions of Use (“Terms”) govern your use of our website located at https://candidmonaco.com (“Website”). By accessing and using our Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. THE AGREEMENT

Agreement: the agreement between Candid (the Company) and the Client which incorporates the Invoice and these Terms.

2. TERMS AND CONDITIONS

The dispatch of tickets and hotel vouchers is contingent upon the receipt of full payment.

Lost tickets cannot be refunded nor replaced.

Accommodation expenses are prepaid as per the terms specified in the confirmation, and any additional charges must be settled upon departure. The client assumes full responsibility for these additional expenses.

The Client, as well as any individuals accompanying the Client, assume full responsibility for any damages they may cause to the interiors or fixtures of the venue. The Client agrees to promptly reimburse the necessary repair costs or damages, if deemed necessary.

By attending this event, you provide consent to be photographed, filmed, and/or otherwise recorded. Furthermore, you grant permission for the Company to utilise your likeness in their promotional and/or marketing materials.

3. PAYMENT

Upon receiving an order, an invoice will be generated. The total amount indicated on the invoice is due and payable in full, and the payment terms specified on the invoice apply.

In the event that payment is not made within the designated payment terms stated on the invoice, the Company retains the right to charge interest. The interest will be calculated on a daily basis at an annual rate of 2.5% above the prevailing base rate of the European Central Bank (ECB).

This interest will be applied to the outstanding balance from the due date for payment until the Company receives full payment.

4. CANCELLATION FEES

Once hospitality services are confirmed, the full amount becomes payable and non-refundable. Under no circumstances will deposits be eligible for return.

5. LIMITATION OF LIABILITY

The Company shall not be liable to the Client for failure to provide the booking if such failure is due to circumstances beyond the reasonable control of the Company. These circumstances include, but are not limited to, acts of God, war, terrorist activity, strikes, lock-outs, industrial action, political insurgence, fire, flood, drought, tempest any other natural or man-made occurrences, pandemics, mechanical or technical breakdowns or suspension or (part) cancellation of an event by third parties.

In the event of such circumstances, the Company will exert its utmost efforts to reschedule the booking or event. If the event, hospitality package, or any part thereof is cancelled due to Force Majeure and cannot be feasibly rescheduled, your agreement will remain valid for the following year.

In this case following conditions apply:

The Company will diligently endeavour to offer an alternative, similar product, contingent upon its availability. In such circumstances, the contractual conditions shall be preserved and/or adjusted to accommodate the new dates. Any deposits paid, subject to the agreement, shall remain payable and be retained for the new Event.

In the event that the Client shall have a claim against the Company in relation to bookings not provided by the Company under the contract and not attributable to any of the events described in clause 5 – Force Majeure -, the liability of the Company shall be limited to the price paid by the Client for such booking. The Company’s liability shall not extend to any consequential loss or damage suffered.

In the event the Client is dissatisfied with, or has any complaint against, the Company in relation to any goods or services provided by the Company under the agreement, the Client must communicate such dissatisfaction or complaint to the Company in writing within a period of seven days subsequent to the date of the relevant event.

Failure to comply with this condition shall preclude the Client from making any future claim against the Company except for claims pertaining to death or personal injury suffered by the Client resulting from negligence on the part of the Company or its employees.

The Client agrees that the limitation of liability in clause 5 is fair and reasonable.

6. INSURANCE

All guests are accountable for obtaining their own personal insurance coverage. The Company assumes the responsibility of diligently and carefully arranging bookings with third parties on behalf of the clients. However, we cannot be held liable for any loss or damage arising from the actions or omissions of carriers, hotels, restaurants, or any other third parties over whom we have no direct control. The Client acknowledges that the Company contracts with such parties as an agent on their behalf.

7. GOVERNING LAW

The contract shall be governed by and construed in all respect in accordance with the Laws of Monaco.

Registered Office:

Candid

c/o The Office & Co

17 Boulevard Albert II

98000 Monaco

Reg No: 25P10835

Important Event Information
• Please wear your pass clearly visible on arrival and whilst on Candid yacht.
• Should you wish to leave and return, you’re required to show your wristband to security. If your wristband is missing, access will be denied, please inform all your guests.
• Dress code is elegant casual/Smart Chic.
• The minimum age is 16.
• Access to the yacht must be done by tender transfert. There will be running every 20 minutes from Port of Fontvieille pick up point. If you’d wish to be picked up from another location, please ask the Candid team. (Additional fees may apply)
• To ensure the privacy of our guests, no pictures or filming are permitted inside the venue, including with mobile phones.

Refund and Cancellation Policy
Bookings are not cancellable or refundable once placed. In the event of force majeure, bookings will be cancelled, and the sales team will contact you for a refund. Kindly refer to the terms and conditions on the website for a clear definition of force majeure.

Contract Terms
A contract shall be deemed to have been made between Candid. (the Company) and the client (the Client) when the Client has confirmed requirements of the booking in writing and the Company has accepted such request.
Upon receipt of an order, an invoice will be raised and payment is due by return unless otherwise stated.

Failure to Pay
If payment is not made within the time limits in Clause 2 above, this will be a breach of the contract whereby the company reserves the right to reallocate or cancel the booking.
In the event of the Company treating the contract as at an end under clause 3.i above, the balance of the booking shall become immediately payable by the Client to the Company. This is without prejudice to the Company’s right to claim damages from the Client in respect of any loss suffered by the Company.

Cancellation or Variations by the Client
Any notice of cancellation by the Client of a booking must be made in writing by letter sent by recorded delivery to the Company’s office at: Candid, c/o The Office & CO, 17 Boulevard Albert II, 98000 Monaco
Any request by the Client for a variation to a booking must be made in writing by letter sent by recorded delivery to the Company’s office as detailed above and is only effective if accepted in writing by the Company.

Consequences of Cancellation by the Client
For Candid yacht products, if a booking or part of a booking is cancelled by the Client more than 90 days prior to the event, the Client shall be liable for a minimum of 50% of the total price of the booking. If less than 90 days before the event, the Client shall be liable for the total price of the booking.

Limitation of Liability
The Company shall not be liable to the Client for failure to provide the booking if such failure is due to circumstances beyond the reasonable control of the Company including (but not limited to) acts of God, war, terrorist activity, strike, lock-out, industrial action, political insurgence, fire, flood, drought, tempest, or any other natural or man-made eventuality, Covid-19, governmental decisions, pandemics, mechanical or technical breakdowns, or suspension or cancellation of an event by third parties.
Should this arise, the Company will use its best efforts to rearrange the Event. If able to provide a substantially similar Event, then the client’s booking for the relevant Event shall remain valid for the rescheduled or relocated Event, this with a possible cost to the client for part of the company’s costs inevitable to this reallocation.
If unable to provide a substantially similar Event, the client will be entitled to cancel the booking and claim a refund, save that the company shall be entitled to retain any booking or administrative costs reasonably incurred prior to the date of cancellation. If the Event or any part thereof is cancelled because of a Force Majeure Event and is not rescheduled, then fees will be returnable with a possible small fee for irretrievable costs and management time if occurred.
In the event that the Client shall have a claim against the Company in relation to bookings not supplied by the Company under the contract and not caused by any of clause 6.i’s events, the Company’s liability shall be limited to the amount of the price paid by the Client for such booking and shall not extend to any consequential loss or damage suffered, and the Company’s liability under this condition.
• Shall be in lieu of and to the exclusion of any other liability to the Client whatsoever, provided always that nothing contained in this condition.
• Shall exclude any liability of the Company for the death or personal injury suffered by the Client due to negligence on the part of the Company or its employees.
In the event that the client shall be dissatisfied with or have any complaint against the Company in relation to any goods or services supplied by the Company under the contract, the client must notify the Company in writing of the dissatisfaction or complaint within seven days of the event concerned.
Failure to comply with this condition shall debar the Client from making any claim against the Company at a later date save for a claim relating to death or personal injury suffered by the Client due to negligence on the part of the Company or its employees.
No term of this agreement shall be enforceable under the Contracts (Rights of Third Parties) Act 2001 by a third party.
The Client agrees that the limitation of liability in Clause 6 is fair and reasonable.

At CANDID, we are committed to offering unique, premium experiences that aim to be inclusive and enjoyable for all our guests. We strive to ensure that our services, communications, and environments are as accessible as reasonably possible.

However, due to the nature and setting of certain experiences—particularly during live motorsport events such as the Monaco Grand Prix—some activities may involve physical requirements or environmental limitations beyond our control.

Accessibility Limitations

Please be aware of the following important considerations:

• Yacht Access: Access to yachts during events such as the Monaco Grand Prix is via a ladder. Guests must be physically fit and capable of safely using a ladder. There is no ramp or lift access available.
• Limited Mobility and Accessibility Needs: Unfortunately, certain venues, docks, hospitality suites, or modes of transport used in our experiences may not be fully accessible to individuals using wheelchairs, those with limited mobility, or those requiring specific physical or mental accommodations.
• Elderly Guests & Guests with Medical Conditions: While we welcome all guests, it is the responsibility of each individual to assess their ability to participate in the experience safely. We strongly advise consulting a medical professional before attending if you have any health concerns.
• Motion Sickness: For experiences on water, including yacht hospitality, guests who are prone to seasickness are responsible for managing their condition. Refunds or modifications cannot be offered for discomfort caused by motion or environmental conditions.

By booking any experience with CANDID, guests acknowledge and accept these limitations. No refunds, exchanges, or credits will be issued if a guest is unable to participate due to not having read or accepted the above information in advance.

Motorsport Risk Disclaimer

Please note that motorsport is inherently dangerous. All guests attend events and participate in experiences entirely at their own risk. CANDID cannot be held liable for any injury, loss, or damage sustained before, during, or after an event or experience, including but not limited to incidents related to crowds, noise levels, physical exertion, or proximity to racing activities.

General Liability

While we take all reasonable steps to ensure the safety and satisfaction of our guests, CANDID shall not be held liable for:

• Accidents, injuries, or health issues arising from participation;
• Accessibility limitations related to external venues, locations, or transportation;
• Changes, interruptions, or cancellations due to third-party service providers, weather, or force majeure events.

By confirming your booking, you acknowledge and accept these terms and agree to take full responsibility for your own participation.